Here are a few of the our most frequently asked questions. If you can't find the answer that you are looking for then just get in touch with a member of our team.
What does SGL stand for?
SGL stands for Solid Grade Laminate. Generally 13mm standard thickness with a solid core and polished black radiused edges. SGL is both water and impact resistant and ideal for high traffic, wet environments. View our full product range here.
What does HPL stand for?
HPL stands for High Pressure Laminate. Typically 18mm standard thickness moisture resistant chipboard, faced both sides with HPL. HPL is suitable for dry environments with medium to heavy use. View our full product range here.
What does MFC stand for?
MFC stand for Melamine Faced Chipboard. Usually 18mm melamine faced chipboard, with 1mm matching or contrasting ABS lipping. MFC is ideal for dry environments with light to medium use. View our full product range here.
Can I have your price list?
All of our quotations are based on our customer’s individual project needs, it is not a case of one size fits all. If you have drawings and know which of our products you would like to specify you can send them directly into our Estimating Team at firstname.lastname@example.org
If you are still at the early stages of your project then our internal sales team and Project Managers will be able to offer advice and guidance. Our friendly and experienced team can be reached on Tel: 0141 336 4040 or via email@example.com
How do I get a price for a spare part?
If you need a spare part then our Customer Services Team will be able to assist you. You can contact them on Tel: 0141 336 4040 or email firstname.lastname@example.org. It is useful if you can provide us with the name of the project or provide us with a photo of the part so that we can respond to you as swiftly as possible
I have a project abroad, who do I need to speak to?
We have a dedicated Export team that deal with all projects outside of the UK. They can be reached on Tel: +44 (0)1763 276200 or at email@example.com
I have a project in England, who do I need to speak to?
Our sister company TBS Amwell are based in Stevenage and will be able to assist with any projects throughout England. They can be contacted directly on Tel: 01763 276200 or email firstname.lastname@example.org.
What colour options do you have?
As well as over 30 different colours to choose from in our standard laminate range, we also offer a selection of Digital Prints (for cubicles specified in High Pressure Laminate), Glass, Gloss, Solid Surface and Real Wood Veneer designs. Where an added touch of elegance is required our Granite and Quartz ranges can be specified. All of our colours can be seen in our Colour Selector brochure and samples can be ordered here.
I have an enquiry to be priced, where can I send it?
Please forward your enquiry, including any drawings to our Estimating Team at email@example.com
I need a Supply and Fit price, can you help?
We offer an expert installation service, so if this is your preferred option we can quote for this at the same time making life as easy as possible for you and giving you peace of mind that the whole project is being looked after by one supplier. Just be sure to let us know at quotation stage.
Can you advise how to fit sanitary ware?
Whilst we cannot advise you directly we work with a network of preferred installers all around the UK. Get in touch with a member of our team and they will be able to advise you.
Are Interplan FSC certified?
We are pleased to say that we are FSC® Certified. We use a significant amount of wood-based materials in many of our product ranges and are acutely aware of the environmental impacts of using these materials and therefore take a responsible approach to sourcing materials from well managed, sustainable sources wherever possible.
We only source wood-based panel products from suppliers who are independently certified from either FSC® (Forest Stewardship Council®) or PEFC (Programme for the Endorsement of Forest Certification). Find out more about our environmental policy here.